Ovation is more than reviews--it helps you manage your guest experience on- or off-premise.
97% of people have had issues with online ordering! Ouch. And without a table touch or manager to chat with them, they are 3x more likely to leave a negative review.
Ovation makes you money by easily recovering unhappy customers in real-time with our integrations to automate a quick survey and take action.
You can't help restaurants communicate with over ONE MILLION people without learning a thing or two.
That is why we enable you to find and fix problems promptly and personally better than any other company.
Did you know that 79% of people don't share their experience because it is too much of a hassle? Well 85% of people would take an Ovation survey before any other kind. Why? That's part of the magic--it is simple for your customers and simple for you.
At the click of a button, you will have over 91% of dissatisfied customers happy.
Don't take our word for it though!
We meet the customer where they are
Instantly track your team's responses