Ovation is more than reviews--it helps you manage your guest experience on- or off-premise.
97% of people have had issues with online ordering! Ouch. And without a table touch or manager to chat with them, they are 3x more likely to leave a negative review.
Ovation makes you money by easily recovering unhappy customers in real-time with our integrations to automate a quick survey and take action.
Holy ****, it worked! In just one location we got 16 new 5-star Google reviews TODAY, all from Ovation. Plus 14 pieces of thoughtful feedback that we wouldn't have gotten otherwise.
You can't help restaurants communicate with over ONE MILLION people without learning a thing or two.
That is why we enable you to find and fix problems promptly and personally better than any other company.
Did you know that 79% of people don't share their experience because it is too much of a hassle? Well 85% of people would take an Ovation survey before any other kind. Why? That's part of the magic--it is simple for your customers and simple for you.
At the click of a button, you will have over 91% of dissatisfied customers happy.
Don't take our word for it though!
100% text-based
We meet the customer where they are
Instantly track your team's responses